Commsoft Ltd Returns Policy
We are confident that your purchase of a Dovado 3G router will
make your mobile broadband experience much more comfortable and convenient.
However to give our customers extra reassurance, we offer a 14 day money-back
guarantee in the unlikely event that you're not satisfied with the product.
How To Return An Item
Your item must be in a resaleable condition with its original packaging to be returned, unless
there is a manufacturer defect. You must return the item within 14 days of receipt.
- Please email email@example.com to request a refund
- Send your returned item (a size K jiffy bag is recommended for routers) to:
- Include in your package a signed letter stating your name, address and the reason
for your return.
- Although you pay the postage costs of the return, we will issue a full refund
including the initial postage costs upon receipt of your returned unit.
An item that has been scratched, damaged or altered will not be accepted for return or exchange.
Dovado 3G routers are covered by a 1-year manufacturer's warranty.