Initial configuration - Access Point Names
When you get your Dovado 3GN, simply insert your USB modem into the USB port
on the front and power up the router. Follow the instructions in the User Guide booklet to gain
access to the configuration screen from a web browser. The configuration is
platform-independent - you can run the initial configuration wizard from Windows,
MacOS, Linux or even a wireless-enabled mobile phone or iPod touch.
The only difficult information required by the configuration wizard is the
Access Point Name (APN) for your USB modem. In Ireland, the following APNs are
in use:
- 02 - open.internet
- Three - 3ireland.ie (billpay)
- Three - 3internet (prepay)
- Meteor - isp.mymeteor.ie
- Vodafone - hs.vodafone.ie
- Vodafone - internet
Ultimately you can discover the correct Access Point Name by viewing the default
profile provided with the software that comes pre-installed on the USB modem.
Delivery
If you make your purchase before 1pm, Mon-Fri, we will endeavour to dispatch
your router that same day as a traceable An Post parcel, which should arrive within
1-2 working days.
Customer Service
Please contact us on:
Telephone: (061) 921745
Mobile: (085) 732 3910, Gerry Mulvenna
Mobile: (087) 653 7945, Liam Dowling
Email: info@commsoft.ie
(office hours, Mon-Fri 9am-5.30pm)
Returns policy
We are confident that your purchase of a Dovado 3G router will
make your mobile broadband experience much more comfortable and convenient.
However to give our customers extra reassurance, we offer a 14 day money-back
guarantee in the unlikely event that you're not satisfied with the product.
How To Return An Item
Your item must be in a resaleable condition with its original packaging to be returned, unless
there is a manufacturer defect. You must return the item within 14 days of receipt.
- Please email info@commsoft.ie to request a refund
- Send your returned item (a size K jiffy bag is recommended for routers) to:
Commsoft Ltd
St. Martin's House
Tuamgraney
Co. Clare
- Include in your package a signed letter stating your name, address and the reason
for your return.
- Although you pay the postage costs of the return, we will issue a full refund
including the initial postage costs upon receipt of your returned unit.
Return Exceptions
An item that has been scratched, damaged or altered will not be accepted for return or exchange.
Manufacturer's Warranty
Dovado 3G routers are covered by a 1-year manufacturer's warranty.
Outside Ireland?
Commsoft is now Dovado's recommended supplier for worldwide shipping. Customers
outside Ireland should visit our global website, movingWiFi.com, to
purchase a Dovado 3GN.
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